Modernise the Documents tool of Projectplace.com, an online work collaboration tool.
Documents is a document management tool that allows users to manage files in a structured way.
Users can share and collaborate around all their documents throughout the different tools of Projectplace.
Documents is a very critical module for the product as it has the highest number of daily users.
Collected user feedback on the existing tool from
Based on the data and assumptions, created hypotheses in the form of user stories.
Eg. As a document user, I like to have versions turned on by default for all my files.
Verified the user stories with customer support and others who worked on the module earlier.
Refined the stories from the learnings.
Eg. Although one may think that having version control turned on is a no-brainer, most of our users do not prefer it.
These were made based on the role and the data from the research.
Documenting the existing module with all its features and user paths with the help of mind-mapping and diagrams to make sure that none of the features are missed out.